Emergency Management

The Importance of Being Prepared

Having emergency supplies readily available can reduce the impact of an earthquake, a terrorist incident, a pandemic or other emergency on you and your family. For more info, visit Ready Shelby.

Emergency Contacts

Life-threatening emergencies: 

Call 911


Police Non-emergencies: 

Call 901-379-7625


Fire non-emergencies: 

Call 901-222-8000


Sewer emergencies: 

Call 901-870-8594


All other after-hours emergency: 

Call 901-317-6530


Contact MLGW for Power Outages, Downed Lines, Gas & Water Leaks

For power outages, please call 901-544-6500

For downed power lines and gas leaks please call 901-528-4465


Memphis Light Gas and Water (MLGW) Website


Shelby County Fire Department Website


Shelby County Sheriff's Website


S.H.A.R.E. (Sheriff's Hub and Resource Exchange)

S.H.A.R.E. (Sheriff's Hub and Resource Exchange) is a proactive, problem-solving partnership with the community to provide prevention and investigative tools to allow the Shelby County Sheriff’s Office to more easily solve crimes. An additional benefit is the ability to identify the locations of video surveillance systems which will enable SCSO detectives to enlist the assistance of the community to help obtain video evidence to investigate criminal activities. The program proactively partners with residents and businesses to keep our community safe and solve crime.

S.H.A.R.E. allows the community to - 

  • Share photos and videos of crimes anonymously
  • Register your home or business security camera

Community Emergency Response Training (CERT)

CERT Training: Be Prepared!

The Community Emergency Response Team (CERT) Program educates people about disaster preparedness for hazards that may impact the City and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.

Using the training learned in the classroom and during exercises, CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help.

CERT members are also encouraged to support emergency response agencies by taking a more active role in emergency preparedness projects in their community.

This training is sponsored by the Assisi Foundation which provided the CERT trailer and significant technical assistance for emergency training.

For more information on additional CERT training within Shelby County, please contact Eugene Jones, with the Shelby County Office of Preparedness, at 901-222-6719 or email Eugene Jones.

The most recent CERT class (for seniors) concluded on November 17th, 2012 and had 14 graduates from Bartlett, Eads, Memphis, and Lakeland.

Disaster preparedness is everyone responsibility to help safeguard your family, neighbors and friends in case there is a major man made or natural disaster in our region.

Take the first step towards becoming a responsible citizen by signing up for CERT training.